Manual: Information sheet for first responders (App)

How does BHV-Knop.nl work?

  • Anyone can press an Emergency Response Button at any time of the day.
  • Go to the location of the call as quickly as possible and follow the instructions from the team leader and/or emergency response plan.

How do I receive an emergency response call?

  • Open the message and indicate whether you are available to help.
  • View the location and go there.
  • Follow your emergency response plan and team leader for further instructions regarding the incident.

Communication during an emergency response call

  • The app provides the opportunity to talk to each other.
  • Open the microphone to speak directly with all emergency response team members.

Log in to the app

  • Download X-Guard Alarm app by click here or by scanning the following QR code:
  • In most cases, the username is a business email address.

If this doesn't work, ask your administrator for your username. You do not need to create a new account through the app.

Registering and deregistering as a first responder

  • The app provides the opportunity to talk to each other.
  • Open the microphone to speak directly with all emergency response team members.

Not enough first responders in a building or area? You might be called to respond to a call from colleagues in a neighboring building or area.

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