Helpdesk
Do you have a question about the BHV button or are you experiencing problems using it? On this page you will find answers to frequently asked questions, useful manuals and practical tips to quickly get going again. Are you having trouble or do you need personal advice? Please feel free to contact us and we will be happy to help you.
Order
You will find answers to all your questions about the ordering process here.
emergency response plan
A complete and up-to-date emergency response plan is important, we can help with this.
Dashboard
Everything can be managed from our dashboard, you can read how to do that here.
Using the app
You can use BHV-Knop.nl with or without an app.
Manuals
New to BHV-Knop.nl? See how you can get started.
Hardware
Information about the Emergency Response Button, the Base Station, and more.
Partners
Reporting
With our handy reports you are proactively informed about the overall operation of the system.
Frequently Asked Questions
Here you will find answers to the most frequently asked questions about the BHV button, installation, use and support. Is your question not listed? Please contact us and we will be happy to help you personally.
How many emergency response personnel can I join?
You can register an unlimited number of first responders. With us, you only pay for the first responder buttons. This makes BHV-Knop.nl very affordable compared to other options in the Netherlands.
How many emergency response officers receive the emergency response call?
When sending out the emergency response call, we always select the people who, according to our data, are most likely to respond.
How many buttons do I need?
To ensure effective coverage, we recommend placing an emergency response button every 30 meters….
Can't find an answer to your question?
Please feel free to contact us and I will get back to you shortly.
Caroline
