Helpdesk
Do you have a question about the Emergency Response button or are you having trouble using it? This page contains answers to frequently asked questions, helpful manuals, and practical tips to get you back on track quickly. Still having trouble or need personalized advice? Feel free to contact us. We're happy to help!
Order
Answers to all questions about the ordering process can be found here.
emergency response plan
A complete and up-to-date emergency response plan is important. We can help with this.
Dashboard
Everything can be managed from our dashboard, read here how.
Using the app
You can use BHV-Knop.nl with or without the app.
Manuals
New to BHV-Knop.nl? See how to get started.
Hardware
Information about the Emergency Response Button, the Base Station and more.
Partners
Reporting
With our handy reports you are proactively informed about the overall functioning of the system.
FAQ
Here you'll find answers to frequently asked questions about the Emergency Response button, installation, use, and support. Is your question not listed? Please contact us, and we'll be happy to help you personally.
How many emergency response personnel can I join?
You can register an unlimited number of first responders. With us, you only pay for the first responder buttons. This makes BHV-Knop.nl very affordable compared to other options in the Netherlands.
How many emergency response officers receive the emergency response call?
When sending out the emergency response call, we always select the people who, according to our data, are most likely to respond.
How many buttons do I need?
To ensure effective coverage, we recommend placing an emergency response button every 30 meters….
Can't find an answer to your question?
Please feel free to contact us and I will get back to you soon.
Caroline
